If you don't see your answer here, email us.
General
Are any purchases final sale?
Yes. Some items can't be returned: Tesla-style screens, wheels, electronic components, custom or special-order parts, sale items and gift cards are all final sale. See our Refund Policy for everything else.
Are you looking for brand ambassadors or sponsorships?
We're open to it. If you're building something worth showing off and want to work with us, email info@forge-offroad.com and tell us about it.
When will I get my order?
We get orders moving fast, and you'll get an email with tracking as soon as yours ships. Allow 1–3 days for tracking to update. Wheels can take longer, and delivery time depends on where you are. Need a part by a certain date? Email us before you order.
How much does shipping cost?
It depends on where it's going and what's in your order, and you'll see the exact cost at checkout. We ship to the lower 48 states only. See our Shipping Policy.
Tesla-Style Screen FAQs & Resources
Video guides and resources below.
Video library: click the link for your year
Find your truck below and click the video for your year.
Heads up: the harness on newer Android 11 units may look a little different from the one in the videos. Use them as a general guide; the harness can vary by model.
Ford F-Series 2015–2021
F-150 to F-550 (2015–2021) | SYNC 1
F-150 to F-550 (2015–2021) | SYNC 2
F-150 to F-550 (2015–2021) | SYNC 3
SYNC 2 & SYNC 3 audio tutorial
No audio after install? Do a factory reset first, then follow the audio tutorial above. Keep the original CD player / radio unit connected inside the truck; it also works as the audio signal processor.
Climate control motherboard (CCM) install
Troubleshooting
Setup video guide & troubleshooting
Ford F-150 2009–2014
F-150 (2009–2014) install video
Ford F-150 2013–2014 (SYNC 1 & SYNC 2)
F-150 (2013–2014) | SYNC 1 | stock 4" screen
F-150 (2013–2014) | SYNC 2 | stock 8" screen
SYNC 2 trucks keep the original radio and the original SYNC 2 module; the radio stays in the truck because it works together with the new system. Android 11 units don't need a T-harness and you don't remove the factory radio; the new harness plugs into the back of the SYNC 2 module. No backup camera signal? On SYNC 2 you may need to change the backup camera setting in the factory settings menu.
Chevy Silverado & GMC Sierra 2019–2025 (keeps factory OnStar)
Silverado / Sierra (2019–2025) install video
Important: make sure your phone is NOT connected to the factory system (USB or Bluetooth), and delete any old Bluetooth pairing before you start.
If your truck has an AUX port, connect the AUX cable that comes in the box. The new screen plays its audio through the factory AUX channel. No AUX port? Use the Bluetooth audio method below.
Bluetooth audio setup (Chevy / GMC)
Bluetooth audio connection method (important)
AUX audio setup (Chevy / GMC)
AUX audio connection method (important)
Chevy Silverado & GMC Sierra 2014–2019 (keeps factory OnStar)
Install video 1 (IO3/IO4, IO5/IO6)
Important: make sure your phone is NOT connected to the factory system (USB or Bluetooth), and delete any old Bluetooth pairing before you start.
If your truck has an AUX port, connect the AUX cable that comes in the box. The new screen plays its audio through the factory AUX channel. No AUX port? Use the Bluetooth audio method below.
Bluetooth audio setup (Chevy / GMC)
Bluetooth audio connection method (important)
AUX audio setup (Chevy / GMC)
AUX audio connection method (important)
Ram 2009–2012
Ram (2009–2012) | 13.8" screen
Ram (2009–2012) | 2 front seats
Ram (2009–2012) | 3 front seats
Ram 2013–2018 (4th Gen)
Ram (2013–2018) | manual climate control, video 1
Ram (2013–2018) | manual climate control, video 2
Ram (2013–2018) | 14.4" QHD Gen 2 | physical buttons
Factory backup camera
Backup camera not working after the install?
- Make sure the camera's RCA plug is connected to the unit's camera input, labeled CCD-V. (Android 11 wiring is slightly different from Android 9.)
- Go to Setting → System → Factory Setting (password: 7890) → Reversing Format → select CVBS.
- Tap Save and Reboot.
Ram 2019–2026 (5th Gen)
Fits Ram 2019–2026 with manual or automatic climate control.
Ram (2019–2026) | 14.4" QHD Gen 2 | physical buttons
Bluetooth
Can't pair Bluetooth with the screen?
- On your phone, open Bluetooth, find the old pairing and delete it.
- On the new screen, open the Bluetooth menu and tap the Connection icon.
- Turn your phone's Bluetooth off, then back on.
- Search for the new screen's Bluetooth name on your phone and connect again.
Traction control (14.4" version)
If your truck came with a traction control button, it moves to the new screen's button in the bottom-right corner. Hold it for 2–3 seconds to turn traction control on.
Chevy Tahoe / Suburban & GMC Yukon 2015–2020 (IO3/IO4, IO5/IO6, keeps factory OnStar)
Install video 1 (Tahoe / Suburban / Yukon)
Demo video (Tahoe / Suburban / Yukon)
Important: make sure your phone is NOT connected to the factory system (USB or Bluetooth), and delete any old Bluetooth pairing before you start.
If your truck has an AUX port, connect the AUX cable that comes in the box. The new screen plays its audio through the factory AUX channel. No AUX port? Use the Bluetooth audio method below.
Bluetooth audio setup (Chevy / GMC)
Bluetooth audio connection method (important)
AUX audio setup (Chevy / GMC)
Looking for the install guide for your Tesla-style screen?
Download the written install guide for your truck (PDF):
- Ford F-150 / F-250 / F-350 (2015–2021)
- Ford F-150 (2009–2014)
- Ford F-150 (2013–2014)
- Ford F-250 / F-350 / F-450 SYNC 2 (2013–2016)
- Chevy Silverado / GMC Sierra (2019–2026)
- Chevy Silverado / GMC Sierra (2013–2019)
- Chevy Tahoe / Suburban / GMC Yukon (2015–2020)
- Chevy Tahoe / Suburban / Silverado / Avalanche, GMC Yukon / Sierra (2007–2013)
- Ram (2009–2012)
- Ram (2013–2018)
- Ram (2019–2026, new body style)
Don't see your truck? Email info@forge-offroad.com with your year, make and model.
How do I set up wireless CarPlay or Android Auto?
Step 1: Disconnect and unpair your phone from the factory SYNC / Bluetooth, and keep it unpaired any time you use wireless CarPlay or Android Auto.
Step 2: Turn on Bluetooth on your phone.
Step 3: Connect to the new screen's Bluetooth. You'll find its name in the screen's Bluetooth menu.
Step 4: Open Z-Link from the top menu bar or the app list on the new screen.
Step 5: Follow the prompts on your phone; it will ask you to allow CarPlay.
Step 6: Enjoy!
Will I keep my factory functions if I install a Tesla-style screen?
Most, if not all, factory functions are retained.
Will my backup camera(s) still work on the screen?
Yes.
Can I install the screen myself?
Yes. Unless you're pretty handy and have watched all of the install videos for your truck, though, we recommend having a car audio shop (or a similar shop) install it. Plenty of them have installed these screens before.
When I change songs with the steering wheel controls during wireless CarPlay or Android Auto, the factory radio takes over for a moment. Can I fix that?
Yes. Plug a blank USB thumb drive into one of your factory USB ports. It loops the factory system and stops it from taking over.
There's a small red box in my package. Is it important?
Very. Install it, or the screen won't turn on; that little box is what makes the whole system work. Also make sure nothing from your factory harness or unit is left unplugged.
How do I adjust the audio quality?
We've got you.
- Installing the screen resets your audio settings to factory, so go back into your original console menus and set them the way you had them.
- Open the DSP app that comes installed on the screen. Adjust each setting one by one or start from a preset and build your own. Tweak it until it sounds right, then tap Save.
I'm getting no audio, but the screen shows my song playing.
Easy fix. Sometimes the factory console or SYNC turns its audio off. If the song is playing and the volume is up but you hear nothing, go back into your factory (OEM) menus and turn the audio back on.